By Lacey Filipich BEng(Hons) MAICD Cert Gov (NFP)
‘Thanks for seeing me without an appointment.
I’ve received offers of 3.99% variable on my loans from three other banks.
I’d like you to match that.’
‘The other gas company has offered me a 20% discount for the next year if I switch to them.
What can you offer me to keep me as your customer?’
‘I see these vacuum cleaner bags are $27.95 per box.
Can you do a better price for me please?’
These are real sentences uttered in the last month. I spoke the first and third, a colleague of my husband spoke the second. In all three cases, it resulted in a discount – not always the requested amount, but a discount nonetheless.
When I tell people that I asked for these discounts, I get a variety of responses:
- Noses wrinkled in distaste at the thought of asking for a discount (how low-class).
- Smug looks of the ‘I already get a great deal so I don’t need a discount’ variety.
- Blank looks of the ‘I didn’t know you could do that’ variety.
- Blank looks of the ‘why would you bother’ variety.
I’ve met only a few fellow discount-seeking kindred spirits in my time. I ponder why that is.